3.0 Collection of Personal Information
MPAQ collects personal information only by lawful and fair means to fulfill the objectives of MPAQ that is reasonably necessary for our functions or activities. MPAQ may collect personal information from individuals, third party entities, Commonwealth, State and territory agencies, and public sources. MPAQ may also collect personal information from other sources including:
MPAQ may also collect personal information through:
Your web browser supplies information that includes:
MPAQ does not collect sensitive information (e.g. information about an individual’s race, ethnic origins, political opinions or association, trade or professional associations and memberships, union membership, criminal record or health information) unless:
The MPAQ only collects personal information for the purpose for which MPAQ collects that information and any directly related purpose, including:
Generally we will tell the individual why we are collecting the information, prior to or when we collect it. If all or some of an individual’s personal information is not collected, MPAQ may not be able to provide all the benefits, services or products to the individual.
MPAQ only collects personal information by lawful and fair means.
MPAQ collects personal information about individuals directly from those individuals or their authorised representatives, as a result of, and in connection with, MPAQ’s on-going business relationship with those individuals.
MPAQ may sometimes collect personal information from a third party or from a publicly available source, but only if it is unreasonable or impracticable to collect that personal information from the individual.
If we receive personal information about you that we have not requested, and we determine that we could not have lawfully collected that information under the APPs had we asked for it, we will destroy or de-identify the information if it is lawful and reasonable to do so.
MPAQ may disclose personal information to third parties:
MPAQ will only use or disclose an individual’s sensitive information for the purpose for which it was initially collected (the ‘primary purpose’) or for another purpose only with your consent or if required or permitted by law.
MPAQ may use and disclose individuals’ personal information (other than sensitive information) to provide individuals with information about our products and services that we consider may be of interest to the individual.
An individual may contact us (refer to www.mpaq.com.au – ‘Contact Us” tab) if they wish to cease receiving further marketing offers, via email or otherwise. Direct marketing offers will contain an opportunity to opt out from receiving further communications of this nature.
MPAQ will not disclose personal information to overseas recipients, other than where it is necessary to provide personal information as part of travel or delegate attendance at an international meeting or conference.
Any overseas disclosure does not affect our commitment to safeguarding individuals’ personal information. Where reasonable in the circumstances, our contracts with overseas recipients will oblige them to comply with the APPs and the Act.
However, individuals acknowledge that, in agreeing to the disclosure of their information to overseas recipients, we will no longer be required to take reasonable steps to ensure overseas recipients’ compliance with the APPs in relation to the individual’s information and we will not be liable to the individual for any breach of the APPs by those overseas recipients. On this basis, individuals consent to such disclosure when supplying their personal information to MPAQ.
MPAQ will take reasonable steps to ensure that the information we collect, use and disclose is accurate, complete and up-to-date. However, MPAQ relies on individuals to advise us of any changes or corrections to the information we hold about the individual. An individual is able to contact us (refer to www.mpaq.com.au – ‘Contact Us” tab)) and ask for the correction of personal information we hold if the individual believes the information we hold is inaccurate or incomplete.
MPAQ takes all reasonable steps to keep personal information protected from loss and misuse and unauthorised access, modification and disclosure. We use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls, appropriate encryption and secure databases.
When personal information that we collect is no longer required, we will take reasonable steps to destroy or permanently de-identify the personal information.
You may gain access to personal information that we hold about you on reasonable notice by contacting us (refer to www.mpaq.com.au – ‘Contact Us’ tab). You may ask us to correct any errors or delete the information we have about you. You may also opt out of any further contact from us.
To protect your privacy and the privacy of others, we may require evidence of your identity before we can give you access to information about you or change it. We may deny your access where excepted by law, or if your request is frivolous or vexatious.
There may also be occasions where this access may be denied under the exemptions contained in the Act. If we deny access in some circumstances, we will advise the individual about the reasons. No fee applies for requesting access to information we hold about individuals. However, we reserve the right to charge a reasonable fee where we do provide access.
An individual may contact us (refer to www.mpaq.com.au – ‘Contact Us’ tab) to correct the personal information that we hold. We will deal with the request within a reasonable period after the request is made. We will take all reasonable steps to correct that information and ensure that, having regard to the purpose for which it is held, the information is accurate, up-to-date, complete, relevant and not misleading.
This policy is available upon request. It will be reviewed from time to time as required and any amendments will be included in the updated policy.
For further information contact us at:
The Privacy Officer
Master Plumbers’ Association of Queensland
PO Box 419
ACACIA RIDGE, Queensland, 4110
Phone: (07) 3273 0800
Fax: (07) 3273 0873
Policy Written By: Workplace Relations
Position: Senior Workplace Relations Advisor
Date: March 12, 2014
Approved By: Executive Director MPAQ
Approved Date: March 12, 2014
Next Review Date: March 2015