Plumbing

What’s the secret? Unlocking business success is easy when you use the right tools!


Plenary - Plaza Terrace Room 7 September, 2018 10:00 am - 10:30 am

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Douglas Bates

Click here to view Douglas Bates’ presentation!

There is one key difference between one business and all its competitors, it is the people within that business and their accumulated knowledge!  Organisations need knowledge to succeed. Knowledge is the most important tool businesses use to overtake their rivals. Better knowledge means better products, better processes, better management tools, better values and better behaviors – throughout the business.

Douglas will share some real case studies how businesses have re-invented themselves, accelerating growth, differentiating themselves, using various forms of knowledge and technology.

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